Shipping Information

Delivery Coverage

We currently ship to the following countries and regions:

• Taiwan (domestic)
• Asia Pacific: Hong Kong, Japan, South Korea, Malaysia, Singapore, Australia, New Zealand
• Europe: Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Sweden
• North America: Canada, United States
• Middle East: United Arab Emirates, Israel

If your country isn't listed above, please contact our customer service team to check availability for your location.

Estimated Delivery Time

Orders are typically processed within 1–3 business days before shipping. Transit time after shipment varies by destination:

*Estimated range pending confirmation with our courier partners; actual delivery time may vary by destination and season.

You'll receive a tracking notification by email once your order ships, with an estimated delivery window for your specific destination.

Package Tracking

Once your order ships, you'll receive an email with your tracking number and a link to track your package's progress.

Delivery Schedule

Orders ship normally Monday through Friday; there is no shipping on weekends or public holidays.

Orders are shipped in the order received. If you need an urgent delivery, please contact customer service before placing your order. Thank you for your understanding!