Privacy Policy

By accessing or using any of our services, you acknowledge that you have read and understood how we collect, use, and disclose information as described in this Privacy Policy. Please read it carefully.

01 Personal Information We Collect or Process

We may collect or process the following categories of personal information:

• Contact details — including your name, address, billing address, shipping address, phone number, and email address.
• Financial information — including credit/debit card and bank account numbers, payment card information, and transaction details.
• Account information — including your username, password, security questions, preferences, and account settings.
• Transaction information — including items you view, add to cart, purchase, return, exchange, or cancel, and your order history.
• Device information — including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information — including information about how you interact with our services.

02 Sources of Personal Information

• Directly from you — such as when you create an account, or visit or use our services.
• Automatically through our services — from the device you use to access our products/services, and through cookies or similar technologies.
• From our service providers — when we engage them to provide specific technology, or to collect or process your information on our behalf.
• From our partners or other third parties.

03 How We Use Your Personal Information

• Providing, tailoring, and improving our services — processing your payment, fulfilling your order, remembering your preferences, etc.
• Marketing and advertising — sending you marketing, advertising, and promotional messages via email, SMS, or mail.
• Security and fraud prevention — verifying your account, providing a secure payment and shopping experience, detecting and investigating potential fraud.
• Communicating with you — providing customer support and responding to your requests.
• Legal reasons — complying with applicable law or responding to valid legal process.

04 How We Disclose Personal Information

• We share information with Shopify, vendors, and other third parties who help us provide our services (e.g. IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
• We share information with business and marketing partners to provide marketing and advertising services.
• When you direct us, request us, or otherwise consent to our disclosure of certain information to a third party.
• As part of a business transaction, to comply with applicable legal obligations, or to enforce any applicable terms of service or policies.

05 Our Relationship with Shopify

Our services are hosted by Shopify, which collects and processes personal information about your access to and use of our services. The information you submit through our services is transmitted to and shared with Shopify.

06–07 Third-Party Links and Children's Data

Our services may contain links to third-party websites; we are not responsible for the privacy or security practices of those sites. Our services are not directed at children, and we do not knowingly collect personal information from children under the applicable age of majority.

08 Information Security and Retention

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on a number of factors, such as whether the information is needed to maintain your account, provide our services to you, or comply with our legal obligations.

09 Your Rights and Choices

• Right to access/know — you may have the right to request access to the personal information we hold about you.
• Right to delete — you may have the right to request deletion of the personal information we maintain about you.
• Right to correct — you may have the right to request correction of inaccurate personal information we maintain about you.
• Right to data portability — in certain circumstances, subject to exceptions, you may have the right to receive a copy of your personal information that we hold.
• Managing communication preferences — we may send you marketing emails; you can opt out at any time via the unsubscribe link included in those emails.

10 International Transfers

Please note that we may transfer, store, and process your personal information outside of the country in which you reside. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on legally recognized transfer mechanisms.

If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please contact us at:
Email: service@pavoraselect.com